Excellent 5* RatingWhy should I switch water suppliers? 4 key reasons
Switching water suppliers rarely makes the list of day-to-day top priorities for most organisations – but there are a lot of excellent reasons to give it some proper thought. Ever since Engand’s water industry was deregulated in 2017, businesses have a much greater range of choice in terms of who they choose. So, if you’ve not thought about yours in a while, it’s a great time to revisit the idea of switching your business water supplier – you could enjoy a range of significant benefits. Here’s a sample of some of the biggest ones!
It can lower your water bills
It makes sense to start with one of the most obvious advantages! One of the main reasons to switch water suppliers is the potential for cost savings. Ever since the market was deregulated, there’s been more incentive for different suppliers offer different tariffs, and comparing the market may help you find a deal that reduces your overall spend on water. Some providers offer lower unit rates, while others provide discounts for businesses with higher usage. Even if your organisation has stable water consumption, there could still be opportunities to cut costs with a supplier that offers a more competitive standing charge or tailored pricing for your sector.
Switching could also help you avoid unnecessary charges. Some suppliers structure their pricing differently, which means you may find one that includes additional services (such as meter readings or consolidated billing) at no extra cost. A new provider may also offer tools to help you monitor usage and detect inefficiencies, ensuring you’re not paying for avoidable waste.
It could simplify the admin involved
As you may know all too well, managing your business’s water account can sometimes feel unnecessarily complicated, especially if you find yourself dealing with unclear billing structures, complex tariff rates, or long contract terms with conditions that aren’t always transparent. If you operate a business with multiple locations, you might receive separate invoices for each site, which can make account management very time-consuming, and difficult to track. Some businesses also face inconsistencies in billing cycles, with unclear breakdowns of charges that make it harder to predict and control costs.
That’s again where it can often help to switch suppliers. A new supplier may be able to provide a more straightforward experience through clearer contract terms, simpler billing, and dedicated customer support. Some also offer consolidated invoicing, making account management much easier (especially if you oversee multiple sites).
Lots of providers today also place a strong focus on digital account management, enabling you to track usage and costs in real-time. A supplier that provides automated meter readings or usage alerts could help you stay on top of your consumption without the need for manual tracking.
You can enjoy better customer service
Not all water suppliers offer the same level of customer support, and if you find you’re not getting quick response times, clear communication, or the support you need from your current provider, that’s often a good indication that it may be time to switch. Slow responses to queries, billing errors, or unhelpful support can all be immensely frustrating, and in some cases they can actively cost you money. On the other hand, a different supplier with a stronger focus on service could make it easier to manage your water account and help resolve issues more efficiently – saving you lots of stress and man-hours.
Some suppliers provide account managers for business customers, offering a single point of contact for queries, contract adjustments, and billing concerns. Others have invested heavily in online customer service tools, enabling you to access support through live chat or an intuitive self-service portal.
You could even benefit from extra savings and benefits
Beyond lower bills, some suppliers offer additional benefits that could help your business save even more. There are lots that now provide water efficiency audits, which can be incredibly useful in helping you to identify areas where you may be able to reduce usage and cut costs. Some also offer leak detection services, which can prevent costly water waste and avoid unexpected high bills. If you’ve ever had any trouble with fluctuating usage, having access to real-time data and efficiency recommendations could make a significant difference in keeping your costs manageable.
What’s more, certain suppliers go a step further by providing tailored sustainability solutions. If you’re looking to reduce its environmental impact, you may find a supplier that offers advice on conservation efforts, wastewater recycling, or water-saving equipment. Some providers even support businesses with achieving sustainability certifications or compliance with environmental regulations.
And if you do decide to make the switch, that’s exactly where we can help here at The Business Water Shop. We have a network of trusted suppliers at our disposal that spans across the UK, which makes us the perfect option to get you the most competitive water quotes for your business. We’ve even been able to save some customers up to 55% on their water bills, and you can count on us to use all our resources and industry expertise to get you the best deal.
It only takes a few minutes to get your online quote – so if you’re thinking about moving to switch business water suppliers, there’s never been a better time to do it!
