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Scottish Water supplies and drains every Edinburgh business, so your real choice is which licensed provider bills you and what it charges for that service.
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Home / Areas we cover / Edinburgh
Last updated October 2026
Areas we cover
One wholesaler, a choice of provider
It’s the second week of August and a bar on the High Street is serving three times its usual trade. The Fringe and the Royal Edinburgh Military Tattoo fill the Old Town, and the extra glass washing, ice and toilet use all run through one Scottish Water meter. Months later the owner opens the bill and can’t tell whether the total comes from the summer rush, a revalued property or a billing mistake.
Every business in the city sits with the same wholesaler. Scottish Water owns the pipes, treats the water and takes the wastewater away, then bills your licensed provider, which adds its own retail charge. Scotland opened business water to competition in 2008, so you can pick that provider, and moving doesn’t touch your supply, pipes or meter.
| Water and sewerage wholesaler | Scottish Water, for the whole of Edinburgh |
|---|---|
| Who bills you | A licensed provider you choose, licensed by the Water Industry Commission for Scotland |
| 2026/27 average change | 8.67% (Scottish Water’s published average, also given by Water Plus for business clean water). Averages, not quotes |
| Property drainage | Usually charged on rateable value, so the 2026 revaluation affects it |
| River levels (SEPA, 15 Oct 2026) | Tyne (Lothian) at moderate scarcity, Almond and Firth of Forth at alert |
| Complaints route | Your provider, then the Scottish Public Services Ombudsman. See our complaints guide |
April 2026
Edinburgh’s revaluation and your water charges
Scotland’s non-domestic properties were revalued from 1 April 2026, using rental values at 1 April 2025 and set by the independent Scottish Assessors. Edinburgh moved the most. The Scottish Government’s statistics show the city’s average rateable value rose by 17%, the largest increase of any council area, with accommodation a big contributor.
That isn’t only a business rates story. Scottish Water uses the same rateable value for unmeasured water and sewerage charges, and property drainage is usually charged on it too, so mygov.scot confirms a revaluation can change your water charges. A New Town guest house whose value climbed this year could see its drainage line climb with it without using a drop more water.
Scottish Water’s charges also rose by an average of 8.67% for 2026/27, the figure it published in January 2026 and the same average Water Plus gives for business clean water.
Here’s what that means on a bill (illustrative)
Take a small hotel that paid about £6,000 in Scottish Water wholesale charges last year. Using the 8.67% average as a rough guide gives roughly £6,520. If much of that is property drainage and its rateable value rose sharply, the real figure could land higher. Every provider passes the wholesale part through unchanged, so the retail charge is what you compare.
Check your new rateable value on the assessor’s notice, then check your provider has billed from the right date.
Old Town and New Town
Tenements, closes and shared supplies
The Old Town grew along the ridge between the Castle and Holyrood. UNESCO describes its narrow closes and wynds running off the High Street, with tall tenements built upwards because plots were narrow. The New Town to the north followed in planned stages from 1767, and both have been a World Heritage Site since 1995. Shops, cafés and offices sit beneath flats throughout.
Buildings like these weren’t designed with a meter for every ground-floor unit. Where a meter can’t be fitted, water and sewerage are charged as unmeasured, on rateable value. For a busy café that can work out fine. For a quiet office with a high rateable value it can be an expensive way to pay.
- A shop on unmeasured charges that could take a meter may do better on measured charges.
- Two metered supplies into one property under the same customer each carry their own fixed charge, so check both are needed.
- The rateable value part of unmeasured charges doesn’t apply to vacant property, so tell your provider when a unit falls empty.
- A landlord recharging several tenants from one supply should be able to show how the split is calculated.
Not sure whether you have a meter? Our guide to finding your water meter is the place to start.
Local picture
Festival trade, Leith and the west of the city
August in the centre. The Fringe and the Tattoo run through most of August, and the festival calendar stretches from the Science Festival in April to Hogmanay. Hotels, bars and short-stay venues end up with one very heavy quarter, and an estimated read across it can be badly out in either direction. Ask for an actual read before and after the festivals.
Leith. Forth Ports runs the Port of Leith, and the waterfront mixes working port, offices and hospitality. In 2024 the Port of Leith Distillery, described as the UK’s first vertical distillery, started production and brought whisky distilling back to Leith. Distillers and brewers send process water to the sewer, which brings trade effluent consent and charges based on volume and strength.
The west and the conference trade. Edinburgh Park, west of the centre, describes itself as one of Scotland’s most established business park communities. Office campuses like this tend to have larger meters and wide areas of roof and car park, so meter size and property drainage matter more than how much water staff use. Closer in, the EICC on Morrison Street holds up to 5,760 people, and many nearby hotels and restaurants occupy modern blocks where a landlord’s meter serves several occupiers.
Where it shows up
Four checks we’d run on an Edinburgh bill
Each one ties back to something particular about the city.
Your post-revaluation rateable value
Edinburgh’s average rateable value rose 17% in April 2026. Make sure unmeasured and drainage charges use the right figure from the right date.
Actual reads around August
An estimate stretched across the festival month can carry a summer spike into the rest of the year. Ask for real reads either side of it.
Measured or unmeasured
A low-use shop or office in a tenement paying on rateable value may be better off metered, if a meter can be fitted.
Property drainage on roofs and car parks
If none of your surface water reaches a public sewer, your provider can ask Scottish Water for a review. One connected loading bay counts the whole site as connected.
Also worth knowing
River levels, charities and complaints
SEPA’s water scarcity report of 15 October 2026, the latest when we checked on 19 October 2026, had the Tyne (Lothian) at moderate scarcity, with the Almond and Firth of Forth areas at alert. These levels are aimed at businesses taking water straight from rivers, lochs or groundwater. If you hold your own abstraction licence, keep an eye on the weekly reports.
Registered charities and community amateur sports clubs can apply to Scotland’s exemption scheme. Those with annual income up to £199,999 pay no water or sewerage charges, and those from £200,000 to £299,999 get 50% off the wholesale charge. Charity shops, premises with a permanent alcohol licence and public cafés are excluded. You apply through your provider every year, and the 2026/27 deadline is 31 March 2027.
Billing problems go to your licensed provider and supply problems to Scottish Water. If you’re still unhappy at the end of either process, the Scottish Public Services Ombudsman is the final step. Our complaints guide walks through it.
Results
Case studies
Surface water drainage audit across the estate uncovered £35,364 in refunds and £8,800 a year in ongoing savings.
The retailers
Switching water retailer in Edinburgh
Scottish Water remains your wholesaler whichever provider you pick. The providers shown hold a current licence from the Water Industry Commission for Scotland, and we compare retail charges and service from a panel of licensed retailers.
Choose your route
Three ways to buy business water
Each route trades a little control for a little effort. None of them changes your supply or your wholesaler.
Go direct to a retailer
You ask retailers for quotes yourself, compare the retail fees and terms, then sign and let the new retailer arrange the transfer.
One contract for every site
Businesses with several premises can put them on a single contract with one retailer, even where the sites sit in different wholesaler areas.
Use a broker
We gather quotes from a panel of licensed retailers using your address and SPID, explain the differences, then handle the switch paperwork for you.
Why use The Business Water Shop
- Independent broker, not owned by any water retailer.
- Quotes from a panel of licensed retailers, set side by side.
- An address and SPID are enough to quote. No bill needed.
- We handle the switch paperwork and the contact with your current retailer.
- One point of contact for businesses with several sites.
- Reviewed by UK businesses on Google and Trustpilot.
Questions
Edinburgh business water FAQs
Who supplies business water in Edinburgh?
Scottish Water supplies the water and takes the wastewater away. Your bill comes from a licensed provider, which you can choose. If your business was trading before 2008 and has never switched, Scottish Water says your provider is likely to be Business Stream.
Why has my Edinburgh bill risen by more than 8.67%?
8.67% is an average. Edinburgh’s average rateable value also rose 17% at the April 2026 revaluation, and rateable value drives unmeasured and drainage charges. Usage and meter size play a part too.
My shop is in an Old Town tenement with no meter. How am I charged?
Without a meter, water and sewerage are charged as unmeasured, based on the property’s rateable value. If a meter can be fitted, ask your provider whether measured charges would suit you better.
Can an Edinburgh charity get help with water charges?
Possibly. Registered charities and community amateur sports clubs with income below £300,000 can apply to the exemption scheme through their provider each year. Charity shops and public cafés aren’t eligible.
What do you need to give me a quote?
Your business address and SPID. Our guide shows how to find your SPID, then you can compare business water suppliers.
Sources19 references we checked for this page
- 230126 charges 2026 scottishwater.co.uk
- Wholesaler price changes water-plus.co.uk
- Part 2 wholesale charges scheme 2026 27 swazurecms.scottishwater.co.uk (PDF)
- Business and the Water Industry in Scotland scottishwater.co.uk
- Water sewerage business mygov.scot
- Water sewerage exemption mygov.scot
- Register licences wics.scot
- About the 2026 revaluation gov.scot
- Changes by council area gov.scot
- 15 october 2026 beta.sepa.scot
- Summer s legacy lingers into autumn for scotland s south and east beta.sepa.scot
- 160718ScottishWaterGuideSurfaceWaterDrainage swazurecms.scottishwater.co.uk (PDF)
- Scotland Charges 2026 27 vFINAL (1) business-stream.co.uk (PDF)
- edinburghfestivalcity.com
- whc.unesco.org
- Leith forthports.co.uk
- Whisky distilling has officially returned to leith foodanddrink.scot
- edinburghpark.com
- eicc.co.uk


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