MacIntyre Academies Secures Over £35,000 in Water Refunds and Ongoing Savings
Client – MacIntyre Academiese
Industry – Education
Service Provided – Business Water Audit
The Challenge
Quest Academy asked us to review their water charges to ensure accuracy and value for money. During our initial checks, we found they were in an existing contract and unable to switch providers. However, we identified an opportunity to carry out a water audit to assess whether they were being billed correctly — with a focus on surface water drainage.

""We were really pleased with the outcome of the audit. Even though we couldn’t switch providers, the team were still able to find substantial overcharges and recover a refund we didn’t expect. It’s given us confidence in our billing and helped reduce our ongoing costs." "Business Manager, MacIntyre Academies
£35K+
Refund
£8.8K
Ongoing Saving
Zero .
Cost to the
Our Solution
Our team carried out a comprehensive audit of Inspire Leisure’s water accounts, which included:
💧Carried out a comprehensive review of invoice history to identify and resolve billing discrepancies
💧Undertook site visits to validate supply locations and usage data
💧Coordinated with suppliers to resolve overcharges and recover outstanding payments
The Results
✅ £35,364.42 total refund recovered through billing corrections
✅ £8,800 in ongoing annual savings through adjusted surface water charges
✅ All delivered without switching supplier