Where is my water meter located?

If you’ve recently moved into new business premises or have never been able to find your water meter, you’re not alone. Many businesses are unsure where their water meter is located, especially if it’s outside, underground, or tucked away in a less obvious place.

Knowing exactly where your meter is matters. It allows your water supplier to provide accurate readings and ensures you are billed correctly. Without regular readings, you could receive estimated bills or risk large catch-up charges later on.

That’s where we come in. The Business Water Shop offers a free Locate my Water Meter service to help you find your meter quickly and easily. Whether you’re unsure if you have a meter at all, or you just need help tracking it down, we’ve got you covered.

Simply enter your postcode into the search box below to use our Locate my Water Meter service and we will be in touch.

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Frequently Asked Questions

  • How do I know if my business has a water meter?
  • Most commercial properties are metered, but if you are unsure, we can check for you. Use our Locate my Water Meter service or give us a call for help.

  • Where are business water meters usually located?
  • They are often found near the property boundary, in the pavement or road, or inside plant rooms, basements, or utility cupboards. Larger sites may have more than one.

  • Can I read my own business water meter?
  • Yes. Once you locate it, you can take regular readings yourself to monitor usage and check your bills are accurate.

  • What if I cannot access my water meter?
  • If the meter is in a locked or difficult-to-reach location, let us know. We may still be able to help or provide guidance on how to access it safely.

  • Why is it important to submit meter readings?
  • Regular readings help prevent estimated billing and unexpected charges. It also gives you better control over your water usage and costs.

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