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Water Supplier Spotlight - Pure Utilities

Pure Utilities was established in April 2015 and subsequently secured a license to cater to the needs of Scottish businesses in July 2016. The primary mission of Pure Utilities revolves around offering exceptional customer service and delivering cost-effective pricing.

Headquartered in Preston, Pure Utilities is home to a dedicated team with a strong passion for aiding businesses in reducing unnecessary water usage. Furthermore, Pure Utilities extends a valuable resource to business owners in the form of a complimentary Water Efficiency self-assessment available on their website. This tool assists business proprietors in identifying opportunities for enhancing water efficiency within their operations.

Pure Utilities offers an array of services tailored to suit businesses water supply requirements. Their services cater to businesses of all types and sizes, ranging from local corner shops to large multinational corporations.

Pure Utilities state that they stand as the ultimate choice for Scottish businesses in search of a water service provider deeply committed to ensuring customer satisfaction. Drawing from extensive experience within the water industry, Pure Utilities has solidified its reputation for delivering exceptional customer service and crafting pricing and discount packages tailored to the unique requirements of every enterprise.

At the core of Pure Utilities, four guiding principles distinguish their approach:

Passion: The Pure Utilities team is fuelled by an unwavering passion for offering customers the highest level of support. Their dedication guarantees that customers receive a seamless, cost-effective service, resulting in valuable time and financial savings.

Service: Prioritising customer service is non-negotiable at Pure Utilities. They exclusively operate from call centers located within the UK mainland to ensure accessibility and responsive assistance. They actively welcome customer feedback, incorporating suggestions and constructive criticism to continually enhance their service.

Innovation: Pure Utilities stands out as a forward-thinking, modern enterprise, eagerly embracing cutting-edge technology. Their dedication to innovation leads to the development of solutions that help customers reduce water consumption and decrease their water bills.

Integrity: At Pure Utilities, integrity is a cornerstone of their business philosophy. When they make a commitment, it is a promise without exceptions. They steadfastly uphold transparency and ethical business practices, with many of their procedural and policy documents readily accessible online.

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Pure Utilities Services

  • Standard Services
  • Whether their needs encompass water supply, drainage, or comprehensive services, Pure Utilities has the expertise to meet them. Their pledge is to extend exceptional offers to all their customers while delivering services customized to individual business needs.

  • Non-Standard Services
  • Whether their needs encompass water supply, drainage, or comprehensive services, Pure Utilities has the expertise to meet them. Their pledge is to extend exceptional offers to all their customers while delivering services customized to individual business needs.

  • E-Billing
  • Embrace sustainability and opt for Pure Utilities’ Ebilling solution to go paperless. Pure Utilities maintains a strong environmental ethic and provides additional discounts to customers who choose Ebilling as their preferred billing method.

  • Meter Installation
  • Consider installing a water meter, potentially leading to substantial cost savings. Many unmeasured customers may qualify for a free water reassessment, where the benefits often outweigh the installation costs. Scottish Water may also offer free meter installations, and it’s advisable to get in touch to learn more.

  • Smart Meters and AMR
  • Pure Utilities is at the forefront of water meter technology. Their Automatic Meter Readers (AMR) simplify meter reading, allowing their clients to concentrate on their businesses. Ideal for multi-site locations, this advanced technology empowers them to analyze consumption data and generate dynamic reports tailored to their specific needs. Comparing site data has never been more straightforward, and by utilizing Pure Utilities’ tools, they can readily identify potential leaks, spikes in consumption, and site-to-site comparisons.

  • Water and Environment
  • Pure Utilities is steadfast in providing correct and expert information on technical aspects related to water supply, usage, wastewater, and drainage. They offer a free survey pack, available for download from their website, enabling them to assess efficiency and environmental impact. Additionally, Pure Utilities can supply user-friendly water efficiency products for taps and toilets, contributing to reduced water consumption.

How to contact Pure Utilities?

Web: https://www.pureutilities.co.uk/

Tel: 0330 113 3050

Pure Utilities on Trustpilot: https://uk.trustpilot.com/review/pureutilities.co.uk

Email: enquiries@pureutilities.co.uk

Pure Utilities registered Address: Portway House 1 The Pavilions, Ashton-On-Ribble, Preston, Lancashire, England, PR2 2YB

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