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Why switch your business water supplier?

Switching your business water supplier allows you to benefit from competitive water and waste water rates, improved customer service, and tailored invoicing. You can choose how you pay for your water invoices and also how often you pay, depending on the size of your water supply.

  • saving-money
    Competitive prices

    Move your business onto more competitive business rates

  • customer-service
    Customer Service

    Benefit from improved customer service with a new supplier

  • Accurate Invoicing

    Choose how you pay and how often you want to be invoiced

FAQS
  • How easy is it to switch?
  • It’s really simple. Once you have decided to move forward with a quote we deal with suppliers for you. We set everything up with your new supplier and contact your old supplier if needed.

  • Will my water supply be interrupted if I switch supplier?
  • No. If you choose to switch supplier it is just a paperwork exercise. Your supply will not be interrupted and you will just have a new water retailer invoicing you for your water.

  • What is a SPID number?
  • A SPID is your Supply Point ID. These are numbers that correspond to different supply points in the market to help identify your supply.

  • Where can I find my SPID number?
  • Your SPID number can be found on a copy of a recent invoice. If you can’t find yours then don’t panic, get in touch with us and we can try and help find it for you.

  • How do you work out my annual consumption?
  • Your annual consumption is based on historical readings and forecasted forwards. If you think the consumption isn’t accurate when we send you your quote then send over a recent meter reading and we can adjust this for you.

  • If I’ve been overcharged for water, can I claim the money back?
  • If you think you have been overcharged for water in the past then we can undertake a water audit for your business to see if we can make a claim for you. The water audit allows us to go back 6 years to check if you have been overcharged. If you would to understand more or undertake a water audit then take a look at our water audit page.

  • Do I need to contact my previous supplier if I choose to switch?
  • No, we will take care of everything and deal with the suppliers for you

  • What happens if I have paid my current bill in advance?
  • If you have paid for your bill in advance with your current supplier then you will get your money back for the water that you have not used. When your supply switches over your previous supplier will credit the money back to you (if they owe you anything) after your switch date. Each supplier will use the same opening read and closing read so you over not overcharged during this period.

  • Do I have to pay VAT on my water bill?
  • Water services are typically zero-rated for VAT. There are however exceptions if your business falls into the following SIC (Standard Industrial Classification) codes then your invoice will include VAT.

    01 – Energy and water supply industries

    02 – Extraction of minerals and ores other than fuels; manufacture of metals, mineral products, and chemicals

    03 – Metal goods, engineering, and vehicle industries. Manufacture of metal goods not elsewhere specified

    04 – Other manufacturing industries

    05 – Construction

Our trusted
supplier network

Our trusted supplier network helps your business secure the best deal for your water & waste supply. We only work with suppliers that we trust, have excellent customer service and competitive pricing. Using The Business Water Shop allows you to compare and choose your new supplier however small or large your spend, and gives you peace of mind that you are in safe hands when switching suppliers.